Hand holding a Zentvelo's coffee cup with a scenic background of trees and blue sky.

General FAQs

Here's the basics on visiting Zentveld's, opening hours, tours and what to expect on site.

Please reach out if you can't find the information you're looking for.

Call us on (02) 6687 2045 to find out more.

We're located at 193 Broken Head Road, Newrybar NSW 2479, in the Byron Bay hinterland.

Our Coffee House & Farm Shop is open Monday to Friday, 8am–4pm.

Yes — you're welcome to visit the Coffee House & Farm Shop during opening hours. Farm tours are also available if you'd like a guided experience.

Yes — we run public Crop to Cup tours on Fridays at 10am, plus private and corporate tours by appointment. Email tours@zentvelds.com.au to book a private tour.

No booking is required for the public Friday tour, though phoning ahead is preferred. Private tours require a booking via email.

Yes — the site has ramp access and is suitable for assisted walkers, wheelchairs and prams, though some areas include gravel paths and grassy rows.

Yes — there is plenty of parking on site, including space for cars and coaches with room to turn around.

Yes — dogs are welcome on leads.

Yes — the Farm Shop stocks coffee, tea, chai, honey, brew gear, grinders, merchandise and seasonal fruit and veg.

Yes — the Coffee House serves barista-made coffee, tea, chai, turmeric and hot chocolate, along with a small selection of homemade cakes and slices. BYO food is also welcome.

Shipping & Orders

Common questions about ordering online, shipping costs and delivery times.

Yes — we ship to anywhere in Australia. Free shipping applies to all orders over $99.

Shipping is free on all orders over $99. For orders under that threshold, shipping costs are calculated at checkout based on your location and chosen delivery method.

Very fresh — coffee is roasted and packed on the farm before it's sent out, so it arrives as fresh as possible.

Delivery times depend on your location and the shipping method chosen at checkout. Orders are packed and dispatched promptly from the farm.

Yes — once your order has been dispatched, tracking details will be sent to you by email.

If you need to make a change, please get in touch as soon as possible. Once an order has been packed or dispatched, changes may not be possible.

Not at this stage — we currently ship within Australia only.

Please get in touch and we'll sort it out. You can call us on (02) 6687 2045 or email coffee@zentvelds.com.au.